Consignment Policy & Payment/Pickup Policy

Online Payment & Pickup Policy        

PAYMENT: We accept Mastercard, VISA, Discover, American Express, debit or credit cards online. To pay in store, call (502) 699-2711 with the item number. WE ARE NOT ABLE TO APPLY CONSIGNOR CREDITS TOWARD ONLINE PURCHASES AT THIS TIME.

PICK UP: We allow 72 hours from the time your order is purchased to pick up your items. Call (502) 699-2711 or email to communicate when you will be picking up your item(s) therefore we can plan accordingly and provide you the pick up location (front or back of store). Our insurance does not allow us to assist in loading items. We recommend bringing blankets, bungees, lifting help. Items not picked up in 72 hours will be charged $7/day storage fee. 

If you live a distance from our store and request shipping, we WILL ship SMALL ITEMS ONLY. YOU MUST communicate with us prior to your purchase so we can arrange details & make sure it is an item we feel comfortable shipping. Shipping IS NOT guaranteed without communication PRIOR to purchase!! You can email or call us. Buyer pays shipping.



Home Again Consignments Consignment Policy        

Larger Items:

  • Require a picture which can be sent via a Facebook message, email , or texted to (502) 330-1175 with the contact information listed. 
  • Upon acceptance of your item(s), please stay in touch via phone @ 502-699-2711 to discuss drop off

Small Items:

  • Can be brought by during business hours to examine, BUT FIRST
  • PLEASE call the store prior to your arrival 502-699-2711

All Items:

  • Must be clean & in good condition (NO stains, rips, tears, pet hair, or odor)
  • Consigned for 120 days
  • Will be examined to determine if we have a market for your item(s) 
  • Item(s) priced over $25 will be marked down 10% every 30 days
  • All items are priced by Home Again unless otherwise agreed upon by consignor
  • If not sold within 120 days of the listed date, consignor is responsible for picking up any item(s)
  • If the item is not picked up within seven days of contract end date, the item becomes the property of Home Again, unless other arrangements are made
  • Commission payable to the consignor totals 40% of the items final sell price
  • Payouts will be available for the consignor following the 1st of the month the item(s) sold (consignor responsibility to maintain their account, we DO NOT auto issue checks)

**We do not accept clothing, bedding, appliances, dishes, glassware, mattresses and box springs, select pictures/artwork, draperies, drapery hardware, or entertainment centers. Please inquire.**